If you have any queries about any of the below, please do not hesitate to telephone us on 01592 748900, or e-mail us at
firstname.lastname@example.org with your questions and queries.
All our timber buildings are guaranteed against defects under normal circumstances for a period of 6 months from date of
Please note, this does not apply to the standard roofing felt.
We use only top quality materials and these are inspected during manufacture. However we cannot be held responsible for
shrinking, warping, cracking or any other natural timber problems.
LEVELLING AND ACCESS
Prior to your delivery, we ask you to ensure that your site is cleared and level.
Prior to our arrival access to your base must be clear and unobstructed and make sure there is a safe working environment for our
Prices on our price list allow for carrying of sections of shed a short distance.
Due to the large size and weight of larger sections you will be asked at the time of order about access to the site, and on larger
sheds, distance from parking to site.
Health & Safety regulations does not allow our delivery teams to take shed sections over fences, walls, hedges or garages. If this
is required then customer assistance will be required.
If you have a problem with your site, or have any doubts about levelling, please let us know well in advance either by phoning
into the office, or email, hopefully we will be able to advise you, or give you a telephone number of a company that prepare
SITE FOR DELIVERY
Please ensure that there is someone available to show us where you would like the building positioned on the day of delivery. If no-one is available, please provide the installation team with a site plan or clearly mark out the area where you want your shed to be erected, (clearly state door position).
If the site is not marked out, we may have to drop the building in your garden and a charge may be levied for us to return and install your building.
Payment is due 2 working days before delivery & installation. We accept payment by Cash or the following cards, Delta,
Maestro, Master Card, Solo & Visa. From the 1st January 2012 we will not accept cheque payments.
Orders placed via the website are paid for in advance using your credit or debit card.
If you prefer to pay by credit or debit card please advise the installation team or contact the sales office.
All prices are quoted in Pounds sterling and are inclusive of VAT at the standard rate.
All goods will remain the property of Anchor Timber Buildings until payment is received in full. The customer will be responsible
for all additional costs incurred for the collection of any late payments.
You will be given a delivery date at time of order or by return email, we will try to fulfil this date.
Anchor Timber Buildings cannot be held responsible for delays in delivery, caused by any adverse weather conditions, or from any
All order and deliveries sheets must be signed for at the time of order, and delivery. The Customer should inspect the building after installation, (This does not however affect your customer's statutory rights.)
Cancellations will only be accepted, if we are contacted by telephone, in writing, or by e-mail.
Cancellations will be accepted if we are contacted no later than 7 days before your arranged date of delivery. If no cancellation is made within this period, then we will assume that this order is to go ahead and be built, the Customer will remain liable for the full payment of their order of the timber building.
Please note that your building may be subject to planning permission or building control. It is the responsibility of the Customer, to ensure that this permission has been obtained.
Anchor Timber Buildings will take no responsibility for the dismantling of buildings where the correct permission has not been obtained, and which may later be subject to a removal order by the relevant planning department.
The above terms and conditions are governed by, and shall be interpreted in accordance with Scottish law.
We reserve the right to decline an order and to alter the designs and/or any specifications without prior notice. Any changes made would be made in order to upgrade or improve our existing designs.
All building designs and any publications or website material are copyright of Anchor Timber Buildings.